Malfunctioning or incorrectly-configured hardware.However, you can trace most USB problems to one of the following conditions: Should you choose not to save the application, you may simply initiate the free scan by clicking the 'Run' button on the File Download Window.īecause USB devices are Plug and Play devices, there is little that you can do to control or configure them. We recommend that you save it to your desktop and initiate the free scan using the desktop icon. You will need to click Run to install the application. ![]() Important: If you are using Internet Explorer as your browser, a browser Security Warning dialog box displays like the one below.
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